Terms of service

Overview

Welcome to LutiSpray! The terms “we,” “our,” and “us” refer to LutiSpray. LutiSpray operates this store and website, including all related information, content, features, tools, products, and services, all aimed at providing you (the customer) with a curated shopping experience (the “Service”). LutiSpray is powered by Shopify, allowing us to deliver these services to you.

These specific service terms, along with any policies referenced in this Service Agreement (referred to as “Terms” or “Agreement”), outline your rights and responsibilities when using the Service.

Please read these Terms carefully as they contain important information about your legal rights, including disclaimers of warranties and limitations of liability.

By accessing or using our Service, interacting with our Service, or using our Service, you agree to abide by these Terms and our Privacy Policy [link]. If you disagree with these Terms or our Privacy Policy, do not use or access our Service.

Section 1 - Access and Account

By agreeing to these Terms, you confirm that you are at least the legal age of majority in your jurisdiction, and you consent to us allowing any minor family members to use our Service on devices you own, purchase, or manage.
To use the Service, including browsing our online store or purchasing any products or services, you may be required to provide certain information such as your email address, billing, payment, and shipping details. You represent and warrant that all information you provide in our store is accurate, complete, and up-to-date, and you have the necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and all activity under your account. You must not transfer, sell, assign, or permit any other person to use your account.

Section 2 - Our Products

We strive to present our products and services as accurately as possible in our online store. However, please note that the appearance of products may vary due to different device types and configurations.
We do not guarantee that any product or service you purchase will meet your expectations or match the description or appearance as seen in our online store.
Product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product at any time and may limit the quantity of any product available to certain individuals, geographical regions, or jurisdictions.

Section 3 - Orders

By placing an order, you are making an offer to purchase. LutiSpray reserves the right to accept or reject your order for any reason at our sole discretion. Your order is not considered accepted until we confirm acceptance. We must receive and process your payment before your order is confirmed.
Please review your order carefully before submitting, as once it is accepted, it may not be possible to cancel. If we have not accepted, altered, or canceled an order, we will attempt to notify you via the contact details provided at the time of ordering.
Your purchase will be subject to our refund policy [link].

Section 4 - Pricing and Billing

Prices, discounts, and promotions may change without notice. The price of products or services is the price in effect at the time of your order, as detailed in your order confirmation email. Unless explicitly stated otherwise, prices do not include taxes, shipping fees, handling charges, or customs/import fees.
Prices listed on our online store may differ from those in physical stores or other online stores. Promotions may apply that affect pricing and are subject to separate terms and conditions. If there is a conflict between promotional terms and these Terms, the promotional terms shall prevail.

Section 5 - Shipping and Delivery

We are not responsible for shipping delays. All delivery times are estimates and are not guaranteed. We are not liable for shipping delays caused by the carrier, customs processing, or events outside of our control. Once we hand over your product to the carrier, the risk of ownership and loss passes to you.

Section 6 - Intellectual Property

Our Service, including all trademarks, brand names, text, displays, images, graphics, product reviews, videos, audio, and related designs, selections, and arrangements, is owned by LutiSpray, its affiliates, or licensors and is protected by U.S. and international intellectual property laws.
These Terms grant you the right to use the Service for personal, non-commercial purposes only. You may not copy, distribute, modify, create derivative works, publicly display, publicly perform, re-publish, download, store, or transmit any materials related to the Service without our prior written consent.
LutiSpray’s trademarks, logo, products, services, design, and slogans are the trademarks of LutiSpray or its affiliates or licensors. You may not use these trademarks without our written permission.